uumarket.fi / User Agreement
1. Parties to this Agreement
This user agreement (referred to hereinafter as the Agreement) contains the terms and conditions of the use of uumarket.fi web service (referred to hereinafter as the Service) owned by UU Market Oy (referred to hereinafter as the Service Provider). When a customer (referred to hereinafter as the User) completes the registration process or orders product/s, they agree to this Agreement.
Contact details of the Service Provider:
UU Market Oy / uumarket.fi
Sammonkatu 8 H, 15140 Lahti / Finland
Business ID: 2837982-5
2. Use of the Service
Private consumers: The service is intended for private consumers.
Companies: Companies may also use the Service. The right to return under the Consumer Protection Law does not apply to orders made by companies.
All rights to the content of the service belong to the Service Provider.
User can register by filling out the register form and choosing a username and password. User can also order products without registering. By registration User warrants that he/she has read the provisions of this agreement, agrees to these provisions and pledges oneself to comply with these provisions.
4. User responsibilities
The User accepts responsibility for all activities that occur under his/her account or password. The User is responsible for maintaining the security of his/her username and password.
The User warrants to the Service Provider that the information he/she provides is true and correct and informs any changes of such information. The User ordering on behalf of a company warrants that he/she has sufficient authority to order the items in question and bind that company to this Agreement.
5. Privacy & Cookies policy
The information provided by the User is stored in the Service Provider's customer register. In order to execute the order, mandatory information is the User's first name, last name, address, postal code, country, e-mail address and phone number.
Service Provider is committed to respecting User´s privacy. Service Provider is the owner of the information collected on uumarket.fi. Service Provider does not transfer any information given by the User for a third party for any other purpose than processing the order. We will not sell, share or rent this information to any other entity for any reason. Service Provider reserves the right to transfer the information provided by the User to the authorities in the case of infringement of laws and violation of good practice (bona mores) by the User.
User has the right to examine, change and delete information about him/herself from the customer register. Upon request, we provide any site visitor who establishes his or her identity to our satisfaction with access to information that we have collected from them.
Read more from our
Privacy Statement and Loyalty Program
6. Ordering and Payment Terms
In the service, an order can be made and products purchased by natural persons who are over 18 years old and have a credit card or debit card issued by a bank approved by the Service Provider. Unless otherwise agreed by the Service Provider, payment must be received by the Service Provider prior to acceptance of an order.
Ordering success also depends on the availability of the product. The Service Provider does not guarantee the availability of all products advertised in the Service. The Service Provider reports the availability of the products in the Service.
When an order is placed in the Service the binding sales agreement between the User and the Service Provider is reached when the User receives an order confirmation e-mail in which the availability and estimated delivery time are confirmed. The Service Provider reserves the right not to accept the order.
7. Product prices
The price of the product is the price displayed on the Service at the time of ordering. Delivery costs are added on top of the product price. The delivery costs are product-specific, unless otherwise stated. The delivery costs vary depending on the shipping destination and are stated for each order at the check-out on the Service.
Prices and transportation costs are reported to the User in Euros (EUR). When selling and delivering products, the prices listed in the EU countries include VAT in accordance with Finnish law. When selling and transporting products outside the EU, the recipient of the product is liable for local taxes, customs duties and other similar charges.
8. Gift Cards
Gift Cards cannot be used to purchase another Gift Card. If the amount of the Gift Card does not cover the total order amount, the User must pay the remaining sum of the purchase with a valid payment method available on the Service. The entire amount of the Gift Card must be used on the Service at one time, and money won’t be refunded for orders under the amount. Gift Cards are non-transferable, non-refundable and are not redeemable for cash. The Service Provider will not replace lost or stolen Gift Cards.
The maker supplies the products ordered from the Service to the User according to a contract made with a third party. Delivery times vary from product to product. Delivery time is determined by availability of the product and order destination. Existing delivery methods are displayed in the Service.
The Service Provider and the maker are not responsible for the delays caused by force majeure or the indirect disadvantages caused by the delayed delivery.
Service Provider reserves the right to deliver different products ordered in the same time separately. The maker or the shipping service are responsible for the loss or damage of the product during the delivery.
10. Cancellation and returns
The User (except institutions and companies) has a fourteen-day right to return a product according to the Finnish Consumer Protection Law. This returns policy does not extend to products which are produced or modified according to the User’s wishes. When returning products, User is responsible for all the delivery costs and risk of damages during the delivery.
The customer has a right to return a product if
1) The order has been cancelled according to the terms and conditions and the product returned within 14 days of delivery,
2) The product has not been used,
3) The product is in the condition that the customer received it in and all the parts of the product are included in the package and
4) The product has been repackaged into its original package or in an equivalent one.
11. Payment Methods
The online payment offered by your own bank:
We currently have access to the online payments made by OP, Nordea, Danske Bank, S-Pankki, Handelsbanken, Aktia, Säästöpankki, Pop pankki, Oma Säästöpankki and Ålandsbanken. Online bank charges are secured through our partner Checkout Finland. Checkout Finland will be shown as the receiver of the payment and UU Market Oy will be mentioned in the payment message field.
With the most common credit cards:
Credit Card Visa, Visa Debit, Visa Electron, Master Card through our partner Checkout Finland. Checkout Finland will be shown as the receiver of the payment and UU Market Oy will be mentioned in the payment message field.
User can also choose to use MobilePay. A lease agreement is made between the User and MobilePay.
User can also choose to collect a Collector invoice / Sub-Payment option through Checkout Finland. A lease agreement is made between the User and Checkout Finland.
User can also choose to collect a Mash invoice / Sub-Payment option through Checkout Finland. A lease agreement is made between the User and Checkout Finland.
12. Changes to the Service and this Agreement
The Service Provider reserves the right to make any changes to the Service, policies, and this Agreement at any time. The User accepts the changes made by using the Service.
13. Jurisdiction and Settlement of Disputes
All disagreements over this agreement will be resolved primarily through negotiation. If negotiations do not proceed, disputes will be settled at the Service Provider’s Local District Court in Finland in accordance with Finnish law.